You can delete your LeadOne account yourself in the app, or ask us to do it for you.
Delete it in the app
- Open LeadOne and go to Profile & Settings.
- Tap Delete account.
- Confirm. For your security you may be asked to sign in again first.
Or ask us by email
If you cannot use the app, email support@oneconstruction.in and say you want your LeadOne account deleted. Write from the email address registered on your account, or include the mobile number registered on it. We may need to confirm it is you before we act. We complete email requests within 30 days.
What is deleted
- Sales heads and sales representatives: your profile, sign-in, memberships and LeadOne AI history are deleted, and the phone’s saved LeadOne data is cleared. Your team entry is marked as deactivated.
- Owners: if anyone else is still active in your organisation, nothing is deleted until you make another member the owner or remove them. If you are the only active member, deleting your account also deletes your organisation and all of its data: projects, units, leads and their history, payments and team invites, and connected Facebook and Instagram pages are disconnected. Export your leads first if you need them.
What your organisation keeps
Leads, buyers, units, bookings and payments belong to the builder’s organisation, not to the person who entered them. If you are a sales head or sales representative, the records you worked on stay with your organisation and its owner after your account is deleted.
Files and backups
- Uploaded files (logos, brochures, profile photos) are not yet removed automatically when an account is deleted. Email support@oneconstruction.in and we will delete them.
- Records of deleted items kept to sync phones are deleted after 90 days. Copies in our hosting provider’s backups are replaced in the normal backup cycle.
More detail is in our Privacy Policy.